@RFG1985 Hi, have you tried to delete the Deco App and install it again? -Removing the Deco App will not affect the Mesh network settings. If the issue continues, please refer to this link to help me...

@JedMaxwell Hi, welcome to the community. I saw some discussions mentioned Plusnet FTTP service needs an Internet VLAN ID 101. So, apart from the PPPOE credentials, it is also recommended to test...

@Jason999 Hi, welcome to the community. Please refer to this link for more advice: Unable to connect to the Internet when setting up main Deco Best regards.

@mattb82 Hi, welcome to the community. Could you please refer to this link to submit the Deco App log: How to submit Deco APP log Together with the App log, please also include the following details:...

@MotazAlia Hi, thank you very much for the feedback. Did the issue start recently? Could you please refer to this link to help me submit the Deco App log: How to submit Deco APP log "Each time I...

@LE3 Hi, can I have the model number of the ISP-provided gateway? Have you removed the main Deco and connected a wired laptop to the ISP router, then set the MAC address on the laptop to check...