@TomBabylon Hi, welcome to the community. Have you tried to switch the power adapters of the two Deco X10s(maybe also plug into a different power socket), and hold the reset pinhole again to see...

@Sharmad Hi, welcome to the community. The community/en site serves numerous regions and I'm afraid there isn't any local warranty service provided. I wish you could follow the warranty policy to...

@turtleman27 Hi, if you want to connect more than one Deco BE95s directly to the ISP modem, the "ISP modem" should be a modem-router combo, and then Deco needs to be set into Access Point mode. For...

@PeteMal Hi, welcome to the community. I think It would be better to contact the local technical support to ask for the warranty first:...

@SLGTA @Hani-Hamdan Hi, it is suggested to install the beta firmware here to see whether it helped or not: Optimize The Overall App Experience/Network stability on Deco X50/X55_V1 Wait for your reply...

@be85 Hi, for the "Device OQS" do you mean the "High priority" settings? Or Can I have a picture of your current QOS configuration? For HomeShield QOS, it should support: By Device Priority By...