@NathanG93 Hi, welcome to the community. Thanks for the feedback. I notice your case has been escalated to the senior engineers and hope they can help us address the issue as soon as possible. Please...

@Birdsong_Fi Thank you very much and could you please also help me submit the Deco APP log: How to submit Deco APP log Wait for your reply and best regards.

@desfoo Hi, I think you could try to set the "IPTV/VLAN" mode to "Custom". Then only enable the Internet VLAN and leave the IPTV VLAN disabled here: If you enable the IPTV VLAN Here, the second...

@Birdsong_Fi Hi, welcome to the community. Can I have a screenshot of the error message on the Deco APP? In the meantime, could you please refer to this link to help me submit the Deco APP log: How...

@ThosB Hi, welcome to the community. Besides Bedtime, have you also added the content filter under the parental control profile? If possible, I hope you could help me run a simple test: 1....

@Sandbox Hi, welcome to the community. Are you able to help me record a video clip of your configuration process? Or can I have some screenshots of the error message in the setup process? It is also...