@renatolopes1984 Thanks for the update. Have you tried to the suggestions mentioned above? If they didn't help, it is suggested to contact the local technical support for warranty service first. Best...

@RoyalKin Hi, Did you receive my email? and how about some screenshots of the "Internet" page of Deco X50-5G on the Deco APP? Best regards.

@RoyalKin Hi, May I know who is your SIM carrier? Later I'd like to forward your case to the senior engineer for further assistance by email. Could you please reply my email with the following...

@Ronoray Hi, Thanks for the update. Instead of connecting the desktop to the main Deco, how about connecting to the ISP modem? There used to be a shared story about the GEO location of the WiFi...

@iturpablo Hi, there hasn't been a external link directly to this ticket but I sent the email and quote the previous record again. Please let me know whether you have received the email. Thank you...

@Loon926xx Hi, Thank you very much for the notification. You didn't do anything wrong but I did. I used the firmware uploading date instead of the firmware release build. Is the beta firmware working...