@Nifaanda Hi, Welcome to the community. Can I have a screenshot of the error message on the Deco APP? It is also suggested to refer to this link to help me submit the Deco APP log first: How to...

@RoyalKin Hi, welcome to the community. Did you run the speedtest when the device is connnected to the Deco X50-5G via Ethernet cable or 5GHz Wi-Fi? Have you tried to enable the hotspot on the S23...

@Andwit Hi, the Deco units under the same Mesh system work in the same operation mode, either all in router mode or AP mode no matter they are connected via cables(Ethernet Backhaul ) or WiFi...

@Beer_WPT Hi, May I know how much of your internet bandwidth? Do you have any 6GHz mobile devices? Do you plan to connect the previous 3*Deco X60 units wirelessly to the new advanced main Deco? or...

@Craig0ss Hi, Thank you very much for the update. I recommended seeking assistance from the senior engineers before sending the case back to them. The case has already been forwarded to them, so...

@iturpablo Hi, Thank you very much for the feedback. If the new beta firmware didn't help, could you please also update the support ticket #TKID240630944? I'm sure the engineer would love to provide...