@hue-y Hi, is "EC-B5-FA-30-D9-C0" the MAC address of the Philip Hub bridge? Have you tried to manually set an address reservation for the Philip Hub bridge? By the way, Did you configure a static IP...

@kcis8rm Hi, welcome to the community. "Please can someone confirm if I need Ping enabled or disabled." -Did you refer to "ignore ping from WAN"? if yes, you could leave it disabled as the default....

@Tim_7 Hi, Thanks for the feedback. I noticed you mentioned the disconnection always started at a specific time which reminds me of a similar post a few days ago also with the VM hub:...

@SylvesterChua Hi, Have you tried to keep the Unifi router as the main DHCP server, and then set Deco M4 into Access Point mode? Are you able to test the Ethernet connection directly from the main...

@Jammer Thank you very much for the update. I have forwarded your case to the senior engineer for further assistance. Please refer to the email for more suggestions later. Best regards.

@Jack111 Hi, "Hub is in modem mode", did you set the new VM hub 4 as a bridge modem? How about the internet connection type? Have you received any PPPOE username and password from Virgin Media? I...