@Tr338y Hi, May I know the model number of your smart gas fire heater? If you check on the Deco APP online client lists, will you find the gas heater is online all the time? Wait for your reply and...

@pjs_gsy Hi, Once Deco S7 detects the Ethernet bridge established by G.hn powerline adapters, it will switch to Ethernet Backhaul. If the G.hn powerline adapters failed, it will use WiFi Backhaul...

@mogamestop Hi, May I know the firmware and hardware version of RE220? Is the console (PlayStation) connected to RE220 via an Ethernet cable? By the way, have you ever configured any parental control...

@RamboMe Hi, If you want to retrieve the device login password for RE200, you might need to run a factory reset first by holding the reset pinhole until all the LEDs flash once. If you need to reset...

@Yudi-Vass Hi, welcome to the community. You could directly search for a similar Bluetooth cable on Amazon. Best regards.

@Mudslideyo @Jwilliams0100 Thank you very much for the notification. I will check with the senior engineers to see if we can find something related. Will update here as soon as I get the reply....