@PZXI Hi, May I know how long have you had the Deco XE75? Did this issue start recently? It seemed like the 5GHz module of this Deco XE75 might be broken. If possible, it is also suggested to set...

@V-ALT Hi, Thanks for the confirmation and the case has been forwarded to the senior engineers for further assistance. Please check the email for more suggestions. Best regards.

@Shendo Hi, Thank you very much for the update. Have you ever connected a laptop to the NBN connection box to see whether is the IP address on the laptop? is it the same as what you got on fast.com...

@Ulbi Hi, Thank you very much for the feedback. The issue description here is still not quite clear. Did only the smart devices from the IOT network drop out a lot? How about the general network...

@caloy03 Hi, Thanks for the update. I will try to follow up on your case via email and ask the senior engineer for further advice. Please check later whether you could receive my email. Best regards.

@Knowles Hi, welcome to the community. The Wi-Fi 6 Deco is pre-configured and after the main Deco is set up successfully, satellite units will join the network automatically without extra...