@MrHomeAdmin Hi, thanks a lot for the update. After the recent security database update, you might notice the reported Malware issue here has gradually phased out. But we still apologize for any...

@screennamescree Hi, do you receive an auto-reply with the support ticket number? I didn't find any logs under your email. It is probably due to the region access permission. Have you tried to...

@HuffMars Hi, it is suggested to install the 1.8.0 firmware first. If it didn't improve the reported issue, please feel free to submit the support ticket with us: Deco X50_V1_1.8.0 Significantly...

@Im-New-To-This Hi, thank you very much for the feedback. I'm afraid the NAT Forwarding configuration on the Deco App doesn't allow specifying the remote source IPs. In other words, any remote IP can...

@Giusgar71 Excellent, thank you very much for the update. Best regards.

@Im-New-To-This Hi, thank you very much for the feedback. Did you set Deco XE75 into Access point mode? You can check the operation mode in Deco App>More>Advanced>Operation mode. The IoT Network is...