@mark213a Hi, Thanks for the APP logs. They have been forwarded to the senior engineer for further analysis. Please check the email later for more advice. Best regards.

@BenNZ Hi, may I know how long you have had the Deco X80-5G? Did this issue start recently? Have you tested with another SIM card? Could you please send an email to support.forum@tp-link.com with the...

@Casiochris Hi, thank you very much for the feedback. There is a beta firmware for Deco XE75_V1_1.4.5 that allows Deco units in the same Mesh network to use non-overlapping 2.4GHz channels for mobile...

@NeuroLodger Hi, thank you very much for the feedback. @Vendex 's analysis is very helpful. it's worth trying all his suggestions. Here are some details I hope you could help us have a further check....

@ElAlem Hi, thank you very much for the feedback. "I have two routers and devices configured to connect to the deco, for example I have Router_A and Router_B." Were the two routers 2 addtional Deco...

@MaxLeeWK Hi, thank you very much for the feedback. It is suggested to update the Deco BE25 to the latest firmware 1.1.0 first: Deco BE25(EU)_V1_1.1.0 Build 20250718 Then you can go to Deco...