@OptimusS5 Hi, May I know who your internet service provider is? How about the model number of the ISP fiber box? For now, it is suggested to disable the WiFi on the Fiber box first. As for the auto...

@aandh1 Hi, For the "Dail-UP" settings, do you mean something like PPPOE? On the Deco APP>More>Internet>IPV4> Internet Connection type, you can change the current "Dynamic IP" to another internet...

@robertoci Hi, Thanks for the message. Google Pixel 8 pro is WiFi 7. If there was, It was more likely to have an issue with 6G/WiFi 7 routers. I don't think there might be an issue with Deco X10. But...

@tap0 @xplodzs Hi, Thank you very much for your time and patience. Both APP logs have been received. Please refer to the email for more suggestions. Best regards.

@tonyjp2022 Hi, Nice to see you again. Can you constantly reproduce this issue, such as via a 4G mobile network on the smartphone? If yes, please help me submit the Deco APP log first-How to submit...

@jbrockerville Hi, Thank you very much for the feedback. The request has been recorded and reported to the engineers for further evaluation. Currently, it is recommended to remove the device from the...