This Article Applied to Deco X50/X55_V1/1.6,V2/2.6 Deco X20/Deco X60 V4/V4.6 Phenomena Description Occasionally, users might find Deco APP shows 0 clients connected or the online list is almost...

@Nick_88 Hi, Thanks for the further details. Are you using Wind Tre 5G mobile service? Did you set Deco X50 into Access Point? VX800v is also a wireless router and it seems like you have more than...

As Deco firmware updates are usually rolled out in waves, some users might already receive the new firmware notification on the Deco APP while others might take longer. If you have any questions or...

This Article Applied to Deco BE95_V1 Firmware Version Deco BE95_V1 Deco BE95_1.0_1.1.0 Build 20241217_Rel. 38308 Update Notes: 1.This firmware can not be degraded via the web Interface. A firmware...

@Acbe2025 Hi, welcome to the community. May I know how long you have had the Deco X50-5G? Does it respond to factory reset-holding the reset pinhole at the bottom for 1s? It is also suggested to plug...

@nfg96 Hi, Thank you very much for the update. Could you please help me submit the Deco APP log here-How to submit Deco APP log? Later I'd like to escalate your case to the senior engineers for...