@pc10 Hi, Thank you very much for your time and patience. Were you still having the reported issue? I saw a similar post here:...

@Bness Hi, Thank you very much for the feedback. Can I have the model number of your Deco? How about its current firmware version? It is recommended to refer to this link to submit the Deco APP log:...

@L-2024 Hi, Thank you very much for your time and patience. Were you still having the reported issue here? Have you tried to swap the SIM card on the Deco X50-5G with the one on the mobile phone to...

@jumbo125 Hi, Can I have the hardware and firmware version of the Deco M4 and E4? For V4 with the latest firmware, you are able to customize the signal source of the statellite Decos: Connection...

@Alexandre. Happy New Year and Thank you very much for the feedback. Could you please help me submit the Deco APP log- How to submit Deco APP log There is a beta firmware that is based on the latest...

@Quetzalli Hi, Can I have the current firmware version of your Deco X50? Which VPN server do you plan to connect to? via OpenVPN or other VPN protocols? Wait for your reply and best regards.