@Soane "I have heard that turning the BT Openreach PON box off and on again, then plugging it into the deco will result in it providing a new IP address and set up should then be possible. Do you...

@Jack711 Hi, you can try to reply to # TKID250319605 and attach the modem log. (PS: if the modem log is overloaded, you can share it via google drive) Best regards.

@JoeLao Hi, the engineer said they would update a version within the next 2-3 days so the original one was temporarily canceled. If you're interested, you can find this version in the private...

@Tahiri75 Hi, You can take this layout for example: If there is only one Ethernet connection from the Livebox, from the main internet-in Ethernet connection to 4x internet-out wall Ethernet jacks,...

@marcus_w Hi, Thanks for the update. Sorry for the inconvenience. So far, I didn't have any other suggestions and would like to escalate your case to the senior engineers for further assistance. At...

@KG89 Hi, Thanks for the update. Is Deco XE75 in "Wireless Router" mode under Deco APP>More>Advanced>Operation Mode? Please also check whether you have set parental control profiles for these devices...