@Patryk_F Hi, I don't think it is related to the firmware. It is more like to be an IP conflict. It is suggested to check the IPV4 address/subnet mask+ IPV4 DNS server, and LAN IP address/subnet...

@JayD1984 Hi, did the PS connect to the Deco X50 by WiFi? - Did the portal authentication work when the PS connects to the Sky router directly? It is also suggested to set Deco X50 back to "wireless...

@Owieyo Hi, welcome to the community. It is suggested to refer to the following suggestions: Unable to connect to the Internet Thank you very much and best regards.

@Giovanni31 Hi, Are you able to access the owner's email account since switching the email address needs to input the password of the owner's account? How to change the owner account on Deco APP...

@HustiUK Hi, It will work but please make sure the Deco has been set into "Access Point" mode: How to set up Deco to work in Access Point mode And more details about Ethernet Backhaul, please refer...

@rbogdani Hi, did you sign into the same email account as the previous mobile phone? It is suggested to refer to Paint Your Home in Wi-Fi/ Let's begin on the Deco APP for more suggestions. Best...