Forums/
Deco
2025-03-06 03:15:31
@NathanF1 Hi, Thanks for the feedback. You can refer to the following list: Deco X50/X55_V1 Firmware Version 1.5.0 and above Deco X50/X55_V1.2 Firmware Version 1.4.0 and above Deco X20/X60_V4...
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Forums/
Deco
2025-03-06 02:14:42
Occasionally we have received feedback that users are not receiving notifications from the Deco APP about updates or when a new device joins the network. In this article, we will provide some...
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Forums/
Deco
2025-03-06 01:33:33
@IanoT Hi, welcome to the community. How many Sky Q boxes do you have? -Is the Sky Q box connected to the main Deco BE65 or one of the satellite BE65s? Have you tried to replace the Ethernet cables...
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Forums/
Deco
2025-03-06 01:28:00
@Ninelight Hi, welcome to the community. It is recommended to install the beta firmware here to see whether it helps: Satellite Deco Units Work Well but Display Offline on the Deco APP Wait for your...
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Forums/
Deco
2025-03-06 01:25:17
@Robbieastewart Hi, Thanks for the feedback. Can you help me submit the Deco APP log here: How to submit Deco APP log -It would be highly appreciated if you could add some screenshots of the "no...
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Forums/
Deco
2025-03-05 08:47:00
@Adamb7890 Hi, Thanks for the update. When Deco X50-5G is in bridge mode, its WiFi signal is still here but it is used for local management via the Deco APP and has no internet access. For your case,...
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