@Rossy100 Hi, Thanks for getting back to me. I checked the troubleshooting record and the beta firmware is already available. Several users have tested it and it seemed to fix the disconnection...

@AAJ987 Hi, welcome to the community. Could you please help me submit the Deco APP log here: How to submit Deco APP log "Each time i change the Deco from WiFi to Acces Point in the Deco App...

@Chandler_Chu Hi, welcome to the community. May I know the current version of your Deco APP?--The latest Deco APP for IOS is 3.5.7. Please also help me submit the Deco APP log here: How to submit...

@Cormacfor2FA Hi, Can I have the support ticket number maybe later I could help you check what happened? Remote Assistance is not a frequently-used support method and it would sometimes be offered as...

@nellikoden Hi, Normally it is plug-and-play and the driver will be downloaded from the internet automatically. If you did not install this driver, will UE300 work automatically? Or you could also...

@Vevi Hi, I am afraid it couldn't. There hasn't been a driver for Android OS. Best regards.