@Simjim Hi, welcome to the community. May I know how long you have had the Deco S4? It is recommended to refer to this link to see whether it could get into firmware recovery mode: How to use...

@xyz123456789zg Hi, Thanks for the feedback. Did the channel selection work well in the wireless router mode? At the same time, can you help me submit the Deco APP log: How to submit Deco APP log...

@madhu_seven Hi, Welcome to the community. Can you constantly reproduce this issue? Or Did it only happen once for now? Was the WiFi SSID on the Deco APP changed as well? -If it happens again, Could...

@Mikespecs Hi, Thank you very much for the message. "I have now installed the new Ariel and it appears stable but I have offline rooms. but different on tablet or phone. (seems strange) can you think...

@Nivek326 Thanks for the update. I'd like to follow up on your case via email and ask the senior engineers for further assistance. Please refer to the email for more suggestions later. Best regards.

@ecoroa Hi, welcome to the community. Could you please help me submit the Deco APP log: How to submit Deco APP log "There is a port speed issue with your WAN connection, please check the connection...