@ashikur32 Hi, nice to see you again. Please go to Deco APP>Wi-Fi settings to make sure 5GHz has been enabled. After that, I think it is very likely to be the 5GHz channel. Could you please go to...

@adriancttnc Hi, Thank you very much for your feedback. Please refer to this FAQ to modify the network settings on the client device first: Why can’t I access or discover certain devices over VPN？ If...

@SolidState Hi, Thank you very much for the feedback. Can I have a picture of the new router where you could edit the TTL settings? I haven't received any feedback before that modifying the TTL...

@eapatan Hi, Thanks for the feedback. May I know who is your internet service provider？ How about the model number of the ISP gateway box? For now, I believe there are only Deco E4 units into the...

@Edgar-R-Paesani Hi, welcome to the community. The actual wireless speed may vary depending on the specific Deco unit you are connected to and how far away you are from that unit. From the main Deco,...

@Connor2TEN Hi, welcome to the community. Have you checked the IPV4 address on the Deco W2400? I think it is very likely that the current IPv4 address is a private address, instead of the public IP...