@Smokes Hi, the hardware reset would also remove it from the Deco APP. Are you able to view its default SSID under WLAN of mobile phone when its LED is red, such as Deco_xxxx(the last 4 letters of...

@Lincoln Hi, Thank you very much for the feedback. Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log Wait for your reply and best regards.

@LCharlie Thank you very much for your time and patience. Deco M5_1.7.8 still doesn't support KLAP yet so the Tapo devices can't be set up directly through Deco APP. So far, it is still suggested to...

@fallingrock Hi, Thank you very much for the feedback. Do you mean on the beta APP(iPad UI), it doesn't count the total online clients. However on the official APP(iPhone UI), it does? Best regards.

@ARGamingPK1 Thanks for the further confirmation. Now I'm not sure what to suspect. Can you help me submit the Deco APP log so that I could forward the engineers to see whether they could find...

@Bahia786 Hi, Thanks for the update. can you share some pictures about "now the Deco that needs to be connected via an Ethernet cable is no longer"? Do you mean the main Deco disappeared or the...