@Barwari Hi, welcome to the community. May I know the model number of the mobile device that shows 6E instead of Wi-Fi 7? -Can I also have a screenshot ? - Did this device connect to the 6GHz or MLO...

@Connor2TEN Hi, Thank you very much for the feedback. I noticed your current model number is Deco W2400 which doesn't support HomeShield. Kidshield is part of the HomeShield service so I'm afraid...

@MKhan24 Hi, welcome to the community. Will any Deco turn red during the disconnection? Can I have the model number of the network switch here? Since the Deco is connected behind the ISP router, have...

@thebroen Hi, Thanks for the update. Could you please also refer to this link to submit the Deco APP log: How to submit Deco APP log A new firmware 1.5.5 for Deco X20_V4/v4.6 was released a few days...

@Filosito Hi, Thank you for your time and patience. If you find both Deco X50-5G and Deco X3000-5G available, I would recommend going for Deco X50-5G. @Az42 Hi, They are separate models and aim for...

@Ben7878 Hi, Thanks for the update. The 1.7.8 has mainly optimized the security issue and it is not supposed to change the previous WiFi settings. Did you use any special chracters as the Wi-Fi SSID...