Forums/
Deco
2024-08-16 03:08:21
@JAMEYDE Hi, welcome to the community. Since your current firmware is 2.0.6, is your Deco X20 provided by the internet service provider? Have you manually tested whether the Chromebook could access...
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Forums/
Deco
2024-08-16 03:01:38
@JSU Hi, welcome to the community. When I viewed your TP-Link ID, I noticed the current firmware for Deco M4 is 1.5.8, it is suggested to update to 1.6.2 first:...
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Forums/
Deco
2024-08-16 02:53:06
@kenji-wada Hi, May I know who is your internet service provider? How about the current internet connection type on Deco? Is the main Deco still solid green? Have you tried to restart the ISP modem...
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Forums/
Deco
2024-08-16 02:40:37
@Puru126 Hi, Thanks for the feedback. Can I have the new firmware version of Deco M4? Please also refer to the following link to see whether Deco M4 can get into firmware recovery mode: How to use...
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Forums/
Deco
2024-08-16 02:26:54
@Mohsin148 Hi, Thank you very much for the feedback. I'd like to escalate your case to the senior engineers. Please check whether you could receive my email. In the meantime, could you please also...
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Forums/
Deco
2024-08-16 02:20:37
@Nicosilva86 Hi, welcome to the community. Deco X80 doesn't support Wireguard VPN protocol yet. So Deco X50/X55_V1 with firmware 1.5.x is the only support version. Best regards.
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