@mojomo Hi， 1. Please describe the problem phenomenon in detail, such as the camera can't detect pets, the camera detects a pet as a person, etc. 2. On the camera's Device Settings > Detection page,...

@MageshSG Hi, glad to hear the case is solved and thank you for sharing your experience.

@Playnot Hi， Thank you for the cooperation. By the way, do you capture the video on the Tapo app or VLC? Best Regards

@Voytec Hi， 1. We have the beta firmware for the C520WS now. If the Tapo C320WS has the same issue, I'll forward it to the tech team, usually, they can also provide the firmware for the Tapo C320WS....

@KMV98 Hi， Glad to hear your case is solved. As you can see in the QIG, you can use a pin to detach the doorbell. Best Regards

@sunikami Hi， 1. On the Tapo app > Doorbell's Device Settings page, please send me pictures of the Doorbell and the Notifications page. On the Doorbell page, send me a picture of the Doorbell Video...