@DSpy Hi, Thank you for your understanding and support of our product. Best Regards

@Illyrian Hi, If you have contacted our tech support via email, it's recommended to follow up on this case with the tech team, and you can send the forum link to the tech team so they can know more...

@HengKK Hi, If it still shows updating on the Tapo app until now, you can reboot the hub and the camera for a try. Best Regard

@Loadingeye66 Hi, You can try to reboot or reset the camera and then check if it will work fine. Best Regards

@SBH92 Hi, Sorry that we do not have this information. You can pay attention to the notice on the Tapo app > Me >Firmware Update page. Best Regards

@Byrd1 Hi, The Tapo cameras do not support changing the bit rate. This comparison result is not accurate for the following reasons: 1. Tapo Camera uses a Variable Bit Rate mode, its bit rate will...