@eric_seg Hi, 1. What's the problem phenomenon of Tapo devices becoming unresponsive and unreachable on the Tapo app when the NVR is on, such as these Tapo devices show the offline status on the Tapo...

@Natmat Hi, We do not have a firmware for the Tapo C225 now, in your case, please confirm: 1) Is the motion detection feature working when using the Tapo app? 2) Can you watch the camera's live feed...

@Grey_Area Hi, As you can see in the below picture, when starting a new thread here, the Tapo C225 will appear after typing "Tapo C225" in the Model column. Best Regards

@Cookie-65 Hi, Usually, the snapshot will appear when the detection feature is enabled and works. In your case, please go to the camera's Device Settings > Detection page to check what detection...

@Contraband Hi, The basic functions are the same on both versions, however, the Tapo C225 V2 supports integration with Apple HomeKit, and the package and product label was updated for the general...

@giovanni81 Thank you for the updates and cooperation.