@HomeUser1999 Hi, In this case, please check the sensitivity value of the enabled detection types on the Tapo C720. Best Regards

@Sjav_00 Hi, I have escalated your case to the tech team, and they will contact you via email to continue troubleshooting the issue. Best Regards

@Skekuda Hi, Here are the instructions to delete the camera's cloud video clips from the Tapo app. 1. Go to the camera's Live View > Playback & Download > Playback page, select the date, tap the...

@Ekta2211 Hi, You can refer to the instructions below to troubleshoot if the camera has a disconnect issue. What should I do if my Tapo smart device keeps losing connection or going offline? If the...

@Topkid-12 Hi, You can refer to the instructions below to troubleshoot. If the problem remains, send us a picture of the camera's live view page that shows the problem. What to do if the Tapo Camera...

@jnmtancinco Hi, The firmware of the Tapo C200 can't be used on Tapo C220. In your situation, you can refer to Case 2 in the thread to troubleshoot. Best Regards