@NiladriSR Hi, Thank you for the information shared. I have escalated your case to the tech team, and they will contact you via email to troubleshoot the issue. Please wait patiently. Best Regards

@1Ulf2 Hi, thank you for the video. I have escalated your case to the tech team, and they will contact you via email to troubleshoot the issue. Please wait patiently.

@Alamat Hi, Please confirm the following information to analyze the reported case. 1. Which country did you buy these cameras? 2. What's the model number and OS version of your phone? What's the Tapo...

@jnmtancinco Hi, You can refer to the instructions below to troubleshoot if your camera got bricked. What to do if my Tapo Camera gets bricked after a firmware update? If the suggestions in the above...

@david_vizcaya Hi, Do Tapo C110 and C510W both show online status on the Tapo app, but the system LED on the camera is not lit? If this is the case, you can go to the camera's Device Settings page to...

@L33t_Krew Hi, Please confirm the following information to locate the issue. 1. Send me the pictures of the camera's Device Settings>Detection page and Auto Tracking page. 2. When the Auto Tracking...