@Markbk Hi, If you want to turn off the IR LED on the Tapo C310, you can go to the Tapo app>camera's Live View page>switch the Video mode to Day mode. Best Regards

@David1- Hi, 1. Your title says the camera won't pan to the right, can it pan to the left? 2. After you tap Pan & Tilt correction on the Tapo app>Camera's Device Settings>Pan & Tilt page, will the...

@FlavioBiagio Hi, You can install the battery cameras at angles greater than 15/20° downwards. However, since the PIR sensor's position will move follow the camera's angle downwards, which will...

@bodegaboy Hi, Thank you for your cooperation and testing. Please continue to monitor the camera, and feel free to contact us if you need further assistance. Best Regards

@RandyAndy @DingoBingo Hi, The reported problem has a relation to do with the camera, the detailed configurations on it, the specific usage environment or scenarios, and more. To effectively address...

@Mad74 Hi, Is the firmware version of your Tapo C225 1.0.7? If so, this is not a problem. Generally, new firmware will be released in phases. It is not released to all devices immediately at the same...