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Forums/ Tapo Smart Camera
2024-08-14 06:41:56
Re:Washed Out HDR colours
@SubM Hi, Thank you for the explanation. In your usage scenario, I think being able to enable/disable the HDR mode based on time is the correct way. It's recommended to post the feature request here...
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Forums/ Tapo Smart Camera
2024-08-14 06:35:21
Re:C500 audio issue
@MikeSTL Hi, The firmware has been pushed to your camera, you can update it via the Tapo app and check if it helps. Best Regards
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Forums/ Tapo Smart Camera
2024-08-14 06:22:02
Re:Missing records when upgrade from basic to premium tapo care
@Macael Hi, If your camera subscribes to the Tapo Care Basic plan, its detection video clips can be stored on our cloud server for up to 7 days, and then they will be deleted automatically. The video...
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Forums/ Tapo Smart Camera
2024-08-14 06:06:33
Re:Tapo C520WS - Failed to Update
@SillyPari Glad to hear the case is solved, and thank you for the feedback.
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Forums/ Tapo Smart Camera
2024-08-13 11:16:48
Re:Updating issue. Taking too long to update
@Courtney74 Hi, In this case, please check the LED status on the camera, try to force close the Tapo app and reopen it, then check if you can manage the Tapo C420 via the Tapo app. 1. If the LED is...
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Forums/ Tapo Smart Camera
2024-08-13 11:11:23
Re:Washed Out HDR colours
@SubM Hi, The HDR mode does not improve image quality in all scenarios. It is suitable for some specific scenarios, such as scenes with strong contrast between light and shadow. From the pictures you...
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