@AngelaCamelia Hi, glad to hear the case is solved.

@adi_hazard

@-Sputnic Hi, Refer to the Workaround of this thread "Doorbell Video Call Options For iOS Devices", you can download and install the "Tapo beta App (Testflight)", and the doorbell video call feature...

@TapoAngseng Hi, Please help confirm the information on this post for further analysis. Best Regards

@MickMick Hi, You can try the following steps if you don't mind. 1. Enable a hotspot Wi-Fi on your phone. 2. Factory reset the camera. 3. Reconfigure the camera with a different phone and connect it...

@adi_hazard Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...