@Shango58 Hi, Generally, whether the SD card works has nothing to do with the strength of the WiFi. If the camera connected to the Range Extender sometimes connects to the router, you can try...

@Gherve Hi, You can try the following steps for the reported case. 1. Make sure that there are no obstructions covering the microphone and speaker openings on the camera. 2. Confirm the microphone...

@Vojtas Hi, 1. Please remove the SD card from the camera, reboot it or factory reset it, and then check if it will work. 2. If the problem remains, you can contact your retailer or local team to...

@gaz007 Hi, 1. Currently, it's unable to delete specific video recordings from the SD card via the Tapo app, however, on the Tapo app>camera' Device Settings>Storage & Recording>microSD Card page,...

@NoClue365 Hi, You can refer to the instructions below to troubleshoot and check if it helps. What should I do if I can't view the Tapo&Kasa camera? If the problem remains, please confirm: 1. Send...

@kiko66 Hi, As you can see on the official website or the original power adapter, the adapter's output is "9.0V/0.6A", when using a 12V/7A power source to power the camera, the camera may not work...