@HobGobling Hi, 1. In your usage scenario, the camera will always connect to the internet and consume data for internet connection, however, it won't upload the live feed to the cloud server unless...

@Sotorp Hi, 1. Yes, it's impossible to copy the videos from an old SD card into a new one, insert it into the camera, and browse the videos via the Tapo app. This is because when you insert the new...

@ClkEverday No problem. I have informed the tech team to contact you again.

@Ellis22 @J450N Hi, 1. Could you please send me a video showing the reported issue? 2. On the Tapo app>Doorbell's Device Settings>Doorbell>Doorbell Video Call page, is the Doorbell Video Call option...

This Article Applied to Tapo C210 V2 & V2.6 Note: We will gradually release the new firmware (1.4.0 Build 240606 Rel.64596n) for Tapo C210. If you have not detected the new firmware in the Tapo app,...

@srbhdix Hi， The basic camera's detection mechanism is based on image changes between different frames. The frame is one of the many still images which compose the complete moving picture. If there...