@ilmoro Hi, I have pushed the new firmware to your camera. You can try to update it via the Tapo app and check if it helps. Best Regards

@densimon Hi, You may have a misunderstanding of the camera's detection feature. Enabling the motion detection feature doesn't mean the camera will alarm a sound when detecting a motion. 1. As I...

@SiddiqMuneer @markr443 Hi, If your microSD card can't be recognized or formatted by the Tapo camera, you can refer to the instructions below to troubleshoot. What should I do if the SD card cannot...

@SophieThorz Hi, Do you mean the camera won't go into the night mode when no lights in the environment? If so, what video mode have you selected on the Live View page, Auto/Day/Night mode? Can you...

@vrgomes Hi, For the Tapo C200 V1, to ensure a smooth Live View in a somehow low bandwidth environment when viewing the camera remotely, we set the video resolution to LQ (360P) by default. You may...

Hi, A client has shared his solution on the thread "The device has been previously configured...", and hope this can be helpful in this case. Best Regards