@SirKamera666 Hi, If you still want to use the camera and enjoy the Tapo Care service, it's recommended to go to the Tapo app>Cameras tab>Cloud Activity page, tap the Edit icon at the top right...

@Thunderbird6 Hi, It may be the new Tapo C210 does not join the Leave/Arrive Shortcuts. On the Tapo app>Smart tab>Shortcuts page, please tap the three dots icon on the Arrive/Leave Home shortcuts,...

@Manu35150 Hi, Can you describe the usage scenario about why you need this feature? Maybe your requirements can be achieved via other methods. Best Regards

@Edi_3way Hi, Thank you for the provided information via a private message. Can you insert an SD card into the camera, and then refer to the instructions below to collect the camera log for further...

@Edis123 Hi, 1. Check if your router has special settings, such as MAC Filter, firewall rules, etc., that may block the cameras from connecting. 2. If the 2.4G and 5G have the same Wi-Fi name, change...

@Hokehay Hi, I have escalated the case to the tech team, and they will contact you via email. Please check your email box and confirm. Best Regards