@HomeHD Hi, To view the camera via the cloud server requires the camera to connect to the internet and be bound to a TP-Link account. In your case, please help confirm: 1. If your phone is connected...

@rizi Hi, Tapo C510W supports the RTSP/ONVIF(Profile S) protocol, usually, it can be used with NVR/DVR systems that support RTSP/ONVIF protocols. We do not have a list to display the DVRs that can...

@michcam Hi, The ColorPro Night Vision, Person/Animal/Vehicle Detection, and Customizable Motion Detection features can't be configured or changed on the Synology NAS when the camera connects to it...

@sofia-greece Hi, You can refer to the following information for your questions: 1. If you have inserted a microSD card into the Tapo C500, you can store the video recordings on the SD card...

@Tapocw320 Hi, You can refer to the instructions below to reset the camera. How to reset my Tapo camera? I'm not sure why you can't reset the camera due to the reset button inside pushed, it would be...

@Maton Hi, Typically, you are unable to watch a video recording that is currently in the process of being stored. If you click the notification immediately after receiving it, you may be directed to...