@SailorDuck Hi, Please try to press the reset button on the camera for 10 seconds and check if the LED on the camera has any changes. Is the IR LED or System LED on the camera lit up with a red...

@stevew_68 Hi, 1. For the Tapo C100, the video recordings stored on the SD card are in High Quality and if you remove the SD card from the camera, connect the SD card to a PC, and copy the video...

@Langzaam Hi, The camera is connected to the Wi-Fi but shows offline on the Tapo app maybe because it's not connected to the internet or our cloud server. Please confirm if your router is working...

@d3viLD00m Hi, Based on our lab test results, these Samsung SD cards may not be reliable for long-term use in our cameras. I have received several reports of issues with these cards, including...

@Samo Hi, Tapo camera does not support the feature to move or change the color of the time stamp displayed on the top left corner of the camera's live view page. Thank you for your feedback here, we...

@jlol Hi, You can set the Tapo C220 to continuously record without the detection feature enabled. Below are the instructions. How can I view continuous recordings of Tapo&Kasa cameras on the Tapo...