@Black_MY Hi, We have new firmware for the Tapo C500 V1, and you can send me(@Solla-topee) the MAC address of your Tapo C500 via a private message if you want to try the firmware. Best Regards

@johnaras Hi, You can try the instructions in this thread. Best Regards

@Blue-Jay Hi, Different Tapo camera models may support different functions. Currently, Tapo C210 and Tapo C310 do not support Play Sound action. You can pay attention to the new firmware release of...

@Nashrul Hi, We don't have the instructions to downgrade the firmware. Currently, a new firmware(1.1.4 Build 240506 Rel.39487n) for the Tapo C500 V1 is rolling out, which improves the connection...

@rrawes Hi, You can try to factory reset the camera and reconfigure it, then check if it helps. Best Regards

@Mahdi46 Hi, You can refer to the instructions below to troubleshoot, and please let me know the troubleshooting you have done. What Can I Do if My Pan & Tilt Camera Rotates Automatically? Best...