@Charly-51284 Hi, Adding the two new cameras to your account or creating a new account for them depends on your usage scenario. 1) If you want to manage the two new cameras with your account, you can...

@smaragdriver Hi, Different camera models may have different detection types supported, to learn what detection types a camera supports, you can go to its specification>AI Detection section on the...

@Kingsknowe-EH14 Hi, Thank you for your support of our product! Best Regards

@Manu35150 @ercovi Hi, We have a new firmware that may help in this case, please send me(@Solla-topee) the MAC address of the Tapo C320WS via a private message, and we will push the firmware to your...

@Cyber-Bob Hi, It's recommended to describe your usage scenario in detail so we can better evaluate whether to add the requested feature or not. Currently, on the Tapo app> Home tab>Notifications...

@Kingsknowe-EH14 Hi, Below is the instruction to charge the battery and insert it into the camera, when you power on the doorbell camera, please ensure the battery is fully charged and the hardware...