@Vagg Hi, You can refer to the instructions below to troubleshoot if the detection feature on the camera is not working fine. Detection Is Not Working On TP-Link Camera Please confirm the following...

@foxleybob Hi, There are two ways to let your wife use the Tapo app to control the camera. 1. Download the Tapo app on your wife's phone, log in to the Tapo app with the owner account(the account you...

@Maddymay Hi, You can refer to the instructions below to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please help...

@Colinrobbie Hi, The shared account has limited permissions to the camera, currently, with the shared account, you will have access to the Live View, Talk, Voice Call, Pan/Tilt Control, and the SD...

@Alflipper Hi, The hub-required devices, such as the Tapo C420, D230, etc., support the Sub-G wireless network, they can't connect to a 2.4GHz Wi-Fi network. Generally, the battery cameras(Tapo C420...

@Thebrowns15 Hi, how often does the camera restart/reboot phenomenon occur? Is there a pattern or regularity to it?