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Forums/ Feature Requests
2024-05-29 07:53:05
Re:Perte de connection caméra
@Manu35150 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...
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Forums/ Tapo Smart Camera
2024-05-29 07:41:24
Re: NC450 2.0 disconnects and reboots in loop
@smother Hi, How do you judge the camera on a loop of reboot constantly? How about the LED status changes on the camera? When you reset the camera, have you pressed the reset button for 10 seconds?...
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Forums/ Tapo Smart Camera
2024-05-29 07:14:41
Re:Starlight sensor
@Liatty Hi, Generally, when selecting Auto mode on the Video Mode page, the camera will go into Day mode or Night mode according to the light conditions in the actual environment rather than prefer...
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Forums/ Tapo Smart Camera
2024-05-29 06:31:31
Re:Green Led is not blinking in new camera
@Sharmila123 Hi, What's the model number of your camera? Is the LED solid green on the camera? Please describe your reset operation in detail and the LED changes on the camera. Best Regards
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Forums/ Tapo Smart Camera
2024-05-29 06:22:29
Re:Can’t connect second camera TC70
@AngieDTM Hi, If you have a TP-Link router, please let me know the model number. If your router is from another company, it's recommended to contact router support to check if any other settings on...
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Forums/ Tapo Smart Camera
2024-05-29 06:16:23
Re:Sound dropout
@AlexandraP Hi, 1. To have better video quality, on the camera's Device Settings>Video & Display >Video Quality page, you can select 1080P or 2K QHD. You can try to reboot the camera, ensure only you...
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