@gandj Hi, You can refer to the link below to troubleshoot if you can't view the live stream of the Tapo camera continuously. Why can't I view the live stream of the Tapo camera continuously?...

@Fifator Hi, What reflector or reflector mode are you referring to? Usually, when the C325WB works in a dark environment(with no light conditions), it's required to turn on the spotlight on the...

@soniamonteiro77 Hi, Please refer to the UG to ensure you have factory reset the camera successfully. Then you can refer to the instructions below to configure the camera and check if it helps. How...

@Tomek123 Hi, You can refer to the link below to troubleshoot if the camera's image is abnormal. What to do if the Tapo Camera image color is abnormal? Please help confirm the following information...

@PJz Hi, Usually, the camera will save the video recordings to the SD card in time before the person unplugs the camera if he appears in the camera's activity zone. In this situation, please help...

@atilay Hi, If you're unable to power on a camera, follow these steps: 1. Check the tight connection between the camera and the power adapter. 2. Factory reset the camera for a try. 3. Plug the power...