@AlexetDam1609 Hi, You can refer to the link below to troubleshoot if you can't receive notifications for the camera. What to do if I can't receive notifications with the Tapo Cam or have a delayed...

@Glennedb Hi, If the image on the camera's activity zone page is different from the camera's Live View page, you can try the following steps. 1. Make sure your Tapo app and the camera's firmware are...

@DMC91 Hi, Generally, when the camera reboots, it will auto pan&tilt correction when startup, but this won't affect its working since it will go back to where it was before the reboot. Would you...

@kbwang Hi, Thank you for the video to show the problem, however, it's hard to say if the problem phenomenon happens because you have incorrect configurations. Please help confirm the following...

@kbwang Hi, 1. On the Tapo app>Home tab>Bell icon>tap your doorbell camera, can you receive notifications when the camera detects events, such as motion, person, car, etc.? 2. Please check if the...

@MartinNyberg Hi, In your situation, please help confirm the following information. 1. Send me a picture of the camera's Detection page. 2. Go to the Detection Zones>Edit, and send me the pictures of...