@twc752 Hi, It's unable to roll back the firmware of the Tapo camera, but I'll help you troubleshoot based on the latest firmware. In your case, you can refer to the link below to troubleshoot. What...

@langolier Hi, Currently, the Tapo camera can work with third-party services such as Google Assistant or Alexa but not Tuya. It's recommended to use the Tapo app to set up and manage the Tapo camera,...

@Tinkerer_Mark Hi, glad to hear these tips were helpful to you

@spv32 Hi, please send me(@Solla-topee) the MAC address of your Tapo C220 via a private message.

@ScottishSuzy Hi, Please help confirm the following information for the reported case. 1. What's the model number of your camera that enjoys the Tapo Care service? You can send me( @Solla-topee) the...

@HamCamEST Hi, The new firmware(v1.3.13) of the Tapo C200 V3 has added some new features such as "Added support to set separate activity zones for different detection types." and "Added support to...