@LeanneStu1978 Hi, You can refer to the instructions below to troubleshoot if you fail to configure your camera. What should I do if I fail to configure Tapo Camera? If the problem remains, please...

@Rizza-V Hi, I see your reports on the thread "C200 stopped recording associated with motion detection", you can refer to Step 4 in the thread for a test (4. Go to the camera's Device...

@SexyBomb Hi, The method to revert firmware via the SD card may not solve your issue. What's the LED status on your TC72 now? What's the phenomenon you have on your camera? Please describe the...

@Toxic17 Hi, We are releasing the firmware to all regions simultaneously, but not releasing the firmware to all cameras at the same time. The period to fully release the firmware is difficult to...

@zeyer Hi, If you have a problem when configuring the NC450, it's recommended to factory reset the camera, and then reconfigure it refer to the instructions below. How to set up cloud camera with...

@Tinkerer_Mark Hi, In your situation, the following instructions may help you reduce the false detection. How to reduce motion detections from rain, snow or insects,etc You can also try the tips you...