@Reykjavik Hi, You can refer to the instructions below to troubleshoot the reported case. What should I do if my Tapo smart devices keeps losing connection or going Offline? If the problem remains,...

@Kanesh Hi, You can refer to the instructions below to troubleshoot for the reported case. What should I do if I fail to configure Tapo Camera? If the problem remains, please help confirm: 1. The LED...

@Cyberfarm Hi, 1. You can refer to the instructions below to troubleshoot if you can't set up the RTSP/ONVIF connection successfully. What can I do if fail to stream the Tapo camera via the...

@SDGTR Hi, Could you please double-confirm the camera's model number which supports the patrol mode on the Device Settings page? You can go to the camera's Device Settings>Device Info page to find...

@SDGTR Hi, With the Pano function configured, you can also see a horizontal panoramic to know the placement environment of the camera. It's recommended to start a new thread here to post your feature...

@henrikl2000 Hi, The new firmware of Tapo C200 still supports the RTSP/ONVIF protocols. Regarding the phenomenon you reported, we are actively locating the problem. If you are willing to cooperate in...