@NiveaM Hi, Please confirm the following information about the reported case. 1. Do you have the reported behavior only after a power outage, or does it occur even when you reboot the camera via the...

@tproller Hi, You can refer to the Q7 and Q8 in the following instructions for troubleshooting. General questions about the TP-Link camera's Pan & Tilt feature Best Regards

@Larry94 Hi, From your description, it seems the camera has an unstable connection. You can refer to the following instructions for troubleshooting. What should I do if my Tapo smart device keeps...

@Larry94 Hi, You can refer to the following instructions to troubleshoot if no cloud video clips are stored on our cloud server. Troubleshooting for cloud video recordings of Tapo Camera If your...

@deaw Hi, The number of homes and rooms currently supported by the Tapo app is sufficient for most users. In your situation, how many Tapo cameras do you have? How many homes and rooms do you need?...

@balkris Hi, For reviewing or checking camera video recordings, you can also watch them in the Tapo app. Could you please describe the detailed usage scenario and the reason why you want to download...