@John0001 Hi, Thank you for the device MAC info. I have pushed the new firmware to your camera, please check if it will help in this case. Best Regards

@Kartronics12 Hi, I found your case is followed by our tech team and the ticket ID is TKID240315397, they will help you locate and solve the issue soon. Best Regards

@Miranda33 Hi, This is not a common problem, usually, the camera's detection, recording, and notifications features will work continuously. Since your camera is working fine now, you can keep...

@SillyPari Hi, It's suggested to refer to the thread to send me the Tapo C220's MAC address via a private message if you want to try the new firmware. Best Regards

@STN Hi, The new firmware 1.1.7 is sent to your camera, you can update the firmware via the Tapo app and check if the problem will be solved. Best Regards

@A_New_User Hi, Thanks for your sharing. Best Regards