@Zzz2002 Hi, Thank you for the updates. I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box...

@Stefan-_- Hi, In this case, can you share a picture on your Alexa app>Tapo C220's settings page showing there is a Person Detection Announcement feature? And please send me(@Solla-topee) your Alexa...

@Kartronics12 Hi, If you prefer to return the product, you can contact your retailer to check if you can return it. If you are willing to continue the troubleshooting, please let me know, and I'll...

@Waird52 Hi, I checked the email sent to you(ticket ID TKID240311183) and did not see a reply from you. Please check if you have received that email, if yes, reply to the email with the video. Best...

@tandy1972 Hi, glad to hear the Tapo C220 is working fine, and you can enjoy your devices~

@Giandroid Hi, Please help confirm the information mentioned in this post. Best Regards