@EspeEstimada Hi, Thank you for the updates. I have reported this case to the tech team, and they will follow up on this case via email (ticket ID TKID240152033). Please wait patiently for the reply...

@Vinylad7 Hi, Generally, the Kasa lights and cameras won't affect your ISP router settings, especially when they are not connected to the router's Wi-Fi. I'm not sure if there was some confusion when...

@Yan12 Hi, Thank you for your updates, usually, you can go to the camera's Device Settings>Detection page to find the Auto Tracking/Motion Tracking feature to turn it off. Best Regards

@GeorgeWhite Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about whether these features...

@Wahba Hi, Below are the instructions for troubleshooting if your SD card is not working properly, and we will follow up on this case if you are willing to continue to troubleshoot. What should I do...

@Paless Hi, Our Tapo cameras support to be managed remotely, you can turn off the Wi-Fi on your phone and use mobile data to check if you can manage your camera. If yes, there is no problem to manage...