@Ani1234 Hi, Usually, after you set up a privacy zone on the camera, the black zone appears on the camera's Live View page, and if your camera's lens moves, the privacy zone will move following the...

@SpM87 Hi, 1. Thank you very much for your feedback about the offline notification feature, and it's suggested to vote or leave your comments on this thread. 2. The video stream of our cameras is...

Hi, Generally, the spotlight on the Tapo C320WS/C520WS will turn on automatically in the following scenarios: Case 1. The spotlight turns on temporarily when the camera detects movement at night...

@marioskir93 Hi, To achieve your usage scenario, there is no need to buy something else, and the configurations as below. 1. After you set up the camera successfully, please ensure the Person...

@JKenH Hi, There is a volume button on the side of the Chime, and you can press it to adjust the volume of the ring. Best Regards

@Solla-topee Hi, The tech team was made aware of your issue, and they will likely reach out to you via email to continue the troubleshooting. Please check your email box and confirm. Best Regards